Return Policy

At Anashid, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return your order under the following conditions:

1. Return Window

You may return items within 7 days from the date of delivery.

2. Eligibility

Items must be unused, in their original packaging, and in the same condition as received.

Personalized, custom, or digital products are not eligible for return.

3. Return Process

To initiate a return, please contact our support team at Whatsapp with your order number and reason for return.

4. Return Shipping Fees

Return shipping costs are [paid by the customer / free under certain conditions].

Instructions for returning the item will be provided by our support team.

5. Refunds

Refunds will be issued using the same method as the original payment. Please allow 7 business days for the refund to appear in your account.

6. Exchanges

If you wish to exchange an item, please contact our support team to confirm availability.

7. Damaged or Defective Items

If your item arrives damaged or defective, please notify us immediately. We will provide instructions to replace or refund the item at no extra cost.

8. Contact Us

For any questions regarding returns, exchanges, or refunds, please reach out to Whatsapp.